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Managed IT Support Services

Transform your technology from cost center to competitive advantage. Our flexible technology plans and month-to-month contracts ensure you get the routine support you need without surprise costs.

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Flexible IT Support Tailored to Your Business

Whether you’re looking to completely outsource your IT or you just need a little extra support, our services are designed to scale your IT department without adding headcount. 

The Expertise You Need, When you Need it

  • Microsoft licensing optimization
  • Hardware procurement and management
  • Cloud migration and management
  • Proactive threat monitoring and prevention
  • Comprehensive security assessments
  • Ongoing security awareness training
  • Productivity audits

Managed IT Support Bundles

We make Managed IT even easier for you by bundling our most-requested products and services! You can rest assured your IT investment is always optimized. We will never sell you a product or licensing and then simply walk away. We’re in it with you to win it together.

Are you tired of working IN the business instead of ON it?

SMS Platform

We’ll take care of the minutiae and details and you’ll get more time for what matters to you. Get systems management & baseline security for one monthly fee per workstation with prices decreasing as you grow and add workstations.   All the solutions and services a business needs to build a solid technology foundation:   

  • Anti-virus, systems management & monitoring agent 
  • Web content filtering 
  • Employee security awareness training 
  • Internet and website uptime monitoring
  • Back-up monitoring 
  • Service desk and engineering escalation 
  • Hardware & service contract lifecycle management 
  • Preventative maintenance 
  • Available as co-managed or completely outsourced

Plus your Strategic Services Plan (SSP)

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Are your employees using disparate systems and solutions to achieve the same thing, making collaboration and teamwork difficult?

Microsoft M365 Platform

Consolidate all of your business technology into one platform. And there is no better known and trusted name in office software than Microsoft.  

  • Microsoft hosted email 
  • The full M365 office suite of software
  • TEAMs - enable your hybrid workforce for collaboration and communication 
  • SharePoint & OneDrive - company cloud file storage, company intranet 
  • Power Automate & forms - automate standard business processes

Plus Modern Work and Learning Services contained in your Strategic Services Plan (SSP)

 

Are you already on Microsoft 365 but not sure you’re using all the licenses nor the functionality that comes with it out of the box? Do hybrid and remote workers make you nervous? Is it important that your team can access and edit documents and files regardless of where they are and what type of device they are using?

M365 Value Maximizer

Let’s face it; No one uses ALL of the functionality that comes with M365, but there’s probably more that you should be using. We will make sure!  With the M365 Value Maximizer, you get continued maximization of your investment in Microsoft, such as:  

  • Assurance that you are always paying the best price for the right service with our audit and license maintenance
  • Ongoing basic user management - adding/editing users, basic admin tasks like new email connector,  and day-to-day support  
  • Enablement of workstation back-ups leveraging  OneDrive while monitoring storage and sync issue management

Plus Modern Work and Learning Services contained within your Strategic Services Plan (SSP)

 

Are you concerned with what you don’t know about your current tech stack? Would you like a more proactive approach to addressing your blind spots?

Advanced Preventative Maintenance

Avoid surprises with our Advanced Preventative Maintenance. It’s a great way to learn about your blind spots and put together a measured and manageable plan to address them. We will take a spin through your entire technology stack, cloud and on-premise, and identify any potential issues as well as update all things found such as:  

  • Security patches  
  • Operating System updates
  • Network device updates 
  • Review End-of-Life on hardware with a plan on replacement  
  • Dark web password check  
  • Server log discrepancies
  • And much more! 

 You’ll get a detailed report with a list of items to fix, organized by priority, risk, and cost.  

Would you like a baseline infrastructure or security assessment that shows all potential areas for improvement and GAP analysis?

 

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For a non-profit our size, it is essential that we have a partner in technology that is sensitive to our needs, budget and level of support within our own team. We value how InsITe has helped us prioritize our needs within the resources we have available.

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Wendy J. Wigger
Gilda's Club, Grand Rapids
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We obviously didn't know that the current pandemic was coming when we switched over to SharePoint, but now we are very thankful that we made the switch when we did. A number of our employees are now able to work from home because they have access to all of the files that they need via SharePoint and OneDrive.

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Bill Broekhuizen
Farmers Co-Op Elevator Co.
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The team at InsITe has consistently provided timely, value-focused services and the quality of the technical support has been outstanding. InsITe's staff members are knowledgeable and friendly, and the services are always tailored to the individualized needs of our organization. I would highly recommend InsITe's services to any company.

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Doug Zylstra
PLASCORE
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We recently went through the transition of migrating our data to the cloud and I was pleased with how seamless the process went! Now we're already working on new solutions to analyze and share our data to better serve our customers. I'm very excited about the future and how we can securely utilize our data in ways we never imagined! Huge thanks to the InsITe TEAM for their service, knowledge and expertise! Game Changer!

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Jeffrey Palsrok
Michigan West Shore Nursery

Need a Bit of Everything?

Ask our IT Advisors about our simplified business bundles that connect our custom platforms with consulting and advanced engineering services! Commonly managed IT projects include:

Disaster Recovery

Cloud Migration

Microsoft 365 Migration and Training

Security Gap Remediation

Network and Connectivity

Identity and SSO

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